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We'd love to hear from you

Whether you're a pet parent, a sitter, or just curious about PawStay — our team is here to help. Send us a message and we'll get back to you within 24 hours.

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Email us
General Support
[email protected]
[email protected]
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Emergency
Pet Emergency Resources
Local Emergency Vet: Search for the closest 24-hour emergency animal hospital using the American Animal Hospital Association (AAHA) Hospital Locator.
Lost or Stranded Pets: Call the National Found Pet Hotline at 1-800-755-8111.
⚡ Quick Answers

Before you write to us

A lot of common questions have instant answers — you might find yours here.

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Is there a mobile app?
Our web app works beautifully on mobile. Native iOS & Android apps arriving soon.
Still have questions?
Our team responds to every email within 24 hours — usually much sooner.
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Thanks for reaching out. A member of our team will get back to you within 24 hours at the email you provided.